Help Center

Frequently Asked Questions

Quick answers on reports, ordering, delivery, payments, and post-sale support.

Report Related

Report Related FAQs

Quality, samples, scoping, customization, and expectations.

I am visiting this website for the first time. How can I ensure the quality of your services?
Start by reviewing the report scope and table of contents, and share your objective and use-case with our team so we can confirm fit before purchase. For report-related questions, you can also engage with our analysts to validate whether the study matches your decision needs.
Are samples available for all the studies published by Marqstats Intelligence?
We can share relevant sample material (for example, table of contents or selected pages) for most studies. If a study has restrictions, we will still help you validate scope via a quick discussion on your requirements.
What should I do if I have additional questions about a report or need customization?
Contact us with your questions and customization points. We support analyst interaction for report queries, and customization delivery depends on the scope and complexity of the request.
How can I ensure that my expectations are accurately understood by your team?
Share a short requirement brief covering: objective, market/segments, geography, time period, deliverables (tables/charts), and timeline. We will confirm the scope back to you in writing and align on milestones before execution.
What will be the price and delivery timeline for a customized report?
Customization pricing and timelines depend on the nature and depth of the request. After we review your scope, we share a clear quotation and delivery plan. For complex custom reports, standard delivery timelines may not apply.
Are discounts available?
Discounts are evaluated case-by-case, typically based on license type, multi-report requirements, or larger engagement scope. Reach out and we will propose the best commercial option for your use-case.
Ordering & Delivery

Ordering & Delivery

Licensing options, delivery timelines, and ordering methods.

How can I purchase a report?
You can purchase by contacting our team through the website contact form, email, or phone. We will confirm the study, license type, and payment method before processing your order.
How soon will I receive the report?
For published reports, we typically deliver digitally within 24-48 hours after payment confirmation. For ongoing or custom work, timelines are shared by our representative based on scope.
What are the available ordering methods?
Ordering can be coordinated with our team via online request, email, or phone. Once confirmed, we process your order and deliver the report digitally.
What are single user, multiple user, and enterprise user licenses?
Single user is for one named user, multiple user allows a limited number of users within the same organization, and enterprise is for wider internal access across the organization. We will recommend the right license based on your internal sharing needs.
Can I purchase individual chapters or segments from a study?
In many cases, yes — depending on feasibility and licensing. Share the exact chapters or segments you need, and we will confirm availability and pricing.
Payments & Invoicing

Payments & Invoicing

Accepted payment modes, invoices, and payment terms.

What types of payment are accepted?
We support multiple secure payment modes including credit/debit cards, PayPal, Razorpay, and wire transfer.
Will I receive an invoice for my purchase?
Yes. Once your order is confirmed, we share an invoice for your purchase and any required documentation for your internal procurement process.
What are the payment terms?
Published reports are typically processed upon payment confirmation. Please review report details before purchase, as cancellations and refunds are generally not accommodated after payment is made.
Post-Sale Support

Post-Sale Queries

Analyst access, customization, and post-sale support.

Can I communicate with the analyst regarding the purchased report?
Yes. For report-related queries, we provide analyst interaction support. If deeper extensions are needed, we will confirm scope and effort separately.
The report does not encompass all the information I require. How can Marqstats Intelligence assist?
We can help through customization — adding specific segments, tables, or deeper cuts aligned to your decision needs. Share your missing points and we will propose the best approach.
Are there charges for post-sale customization requests?
Small clarifications are typically handled as part of support. For customization beyond the original scope, charges may apply based on complexity, effort, and delivery timeline.

Still have questions?

Tell us what you are trying to decide, and we will guide you to the fastest path — report, insight pack, or custom advisory.

Or email: sales@marqstats.com